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Frequently Asked Questions


I create and sell a variety of products featuring my original watercolour paintings, including art prints, greeting cards, gift tags, bookmarks, tote bags, tea coasters, and more. Each item is designed to bring a touch of nature and artistry into your life.

Yes! My art prints are available in multiple sizes, typically 5x7, 8x10, and 11x14 inches. You can select the size that best fits your space.

Absolutely! I’m happy to create custom watercolour art pieces or personalised products based on your ideas. Feel free to contact me to discuss your ideas

How do I care for my art prints?

To ensure your art prints remain vibrant and beautiful for years to come, follow these care tips:

  1. Handling: Always handle your art prints with clean, dry hands to avoid smudges or fingerprints. Consider using gloves when handling unframed prints.
  2. Framing: Frame your prints using acid-free materials to prevent discoloration and deterioration over time. UV-protective glass or acrylic is recommended to shield your print from harmful sunlight.
  3. Display: Avoid displaying your prints in direct sunlight or areas with high humidity, such as bathrooms or kitchens, to prevent fading and damage. Keep your art in a stable environment with moderate temperatures.
  4. Cleaning: If your print is framed with glass or acrylic, gently clean the surface with a soft, lint-free cloth. Avoid using harsh chemicals or abrasive materials, which could damage the print or frame.
  5. Storage: If storing your prints, keep them flat in a dry, cool, and dark place. Use acid-free tissue or paper between prints to prevent sticking or damage.

By following these guidelines, your art prints will remain in excellent condition and continue to bring joy to your space for years to come.

For other products, follow the care instructions provided with your order.

Orders are typically processed and shipped within 3 business days. Delivery times may vary based on your location. You will receive a tracking number once your order has been shipped

We list shipping options for New Zealand and Australia; however, we can ship worldwide upon request at info@fareenroshana.co.nz. Shipping rates and times will vary depending on your location. Any customs or import duties are the responsibility of the buyer.

Your satisfaction with your purchase is our top priority. Our return policy gives you 30 days from the date of receiving your item to request a return.

Eligibility for Returns:

  • The item must be in its original condition, unworn or unused, with tags intact, and in its original packaging.
  • A receipt or proof of purchase is required.

How to Initiate a Return:

  • To start the return process, please contact us at info@fareenroshana.co.nz.
  • If your return is approved, we will provide detailed instructions on how and where to send your package.

Please note that items returned without prior authorization will not be accepted.

For any questions regarding returns, you can always reach us at info@fareenroshana.co.nz.

If you have any additional questions or need assistance, feel free to reach out via the Contact page or email me directly at info@fareenroshana.co.nz. I’m always happy to help!

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